It is our goal at Wholesale Italian Food to provide our shoppers the easiest and most convenient ways to shop while maintaining our low prices. We believe our low shipping rates feature does just that however, to keep this feature in place our customers must follow a few simple guidelines. See Below:

Free Shipping Guidelines

- Free Shipping applies for only certain products on WholesaleItalianFood.com that are marked FREE SHIPPING in the title of the product.

- Free Shipping only applies when the subtotal in your shopping cart is greater than or equal to $29.99.

- If the subtotal of your cart is less than $29.99, Free Shipping will NOT apply, even if the item is marked as FREE SHIPPING.

- If the subtotal of your cart is greater than or equal to $29.99, and you have a combination of FREE SHIPPING items and non-free shipping items, you will only be charged shipping for those non-free shipping items (free shipping DOES apply for only marked products).

- Free Shipping will be shipped via UPS Ground (see below for details).

UPS Customer Guidelines

-Transit Time: All orders are shipped within 1 business day Mon.-Fri. Allow 1-7 business days from time of shipping for standard courier shipments to arrive.

-All standard Courier policies apply.

-All refrigerated products (i.e. Buffalo Mozzarella) ordered by Tuesday at 4 p.m. Eastern will ship the following Thursday for Friday delivery. Being that our refrigerated items are temperature sensitive the consignee must be present for delivery or the product will perish and no refunds will be issued.

Flat Rate Guidelines (Available ONLY for shipping to commercial addresses)

Wholesale Italian Foods strives to use the better transportation companies in business. Our relationship with these carriers helps us to ensure on time deliveries and less accidental damage. If you decide to ship using our flat rate system all of the following guidelines will apply:

-Transit Time: All orders are shipped within 1 business day Mon.-Fri.  Allow 1-8 business days from time of shipping for standard flat rate shipments to arrive.

Guideline #1: Wholesale Italian Foods includes the transportation from our door to your destination. In order to be eligible for our Flat rate system, your order must be delivered to a business address. We will withhold the right to cancel orders or to charge customers additional fee’s if this guideline is not met.

Guideline #2: Once your products have left our facility and are well on their way, the carrier will call to schedule an appointment for delivery

Guideline #3: After the date and time are agreed upon by both parties the consignee is required to accept the product at that time with no deviations. Under the tariff/rules from most Common Carriers it states that all loads will be delivered to the customer but will not be off loaded by the carrier unless requested. If requested, additional fees will apply and must agree to this by stating it on the delivery receipt that these fees will be paid by the consignee. It is in the customer’s best interest to unload the product themselves at no charge for these fee’s can be quite costly. In order to keep our shipping rates low, Wholesale Italian Foods absolutely will not pay these fee’s or any other fee’s that don’t fall into our standard delivery charges unless agreed upon before shipping or delivery. If a lift gate is required, please request this during the appointment scheduling process. Additional fee’s may apply.

Guideline #4: Please keep in mind that Wholesale Italian Foods can refuse delivery of your order until all additional fees are agreed upon with a Wholesale representative or delivering carrier.

This map and chart shows our low flat rate system:

Item or Case Quantity Ordered	South East	East	West
1 - 50 items or cases	$                   99.00	$         149.00	$              249.00
51 or more (prices are per 50 case increments)	plus $50	plus $75	plus $100
Example: 120 cases ordered (East) $149 (1-50) + $75 (51-100) + $75 (101-120) = $249.00

It is our Goal to keep our customers satisfied! If there is anything you feel we need to improve, please contact us.