It is our goal at Wholesale Italian Food to provide our shoppers the easiest and most convenient ways to shop while maintaining our low prices. We believe our low shipping rates feature does just that however, to keep this feature in place our customers must follow a few simple guidelines. See Below:

Free Shipping Guidelines for our Business Customers (Business customers only)

Available ONLY for shipping to commercial addresses.

In our Business section our Free Shipping applies only after certain Criterion is met:

- If the total number of combined items in your cart is 50 cases or more

- Free Shipping will NOT apply if you order less than 50 items, you will then have the option to choose from our low flat freight rates or UPS options .

- All freight qualified as FREE SHIPPING will be transported under the guidelines of either UPS Ground or our flat rate pallet guidelines (see below for details).

UPS Guidelines

- Transit Time: Most orders are shipped within 1 business day Mon.-Fri. Allow 1-7 business days from time of shipping for standard courier shipments to arrive.

- All standard Courier policies apply.

- All refrigerated products (i.e. Buffalo Mozzarella) ordered by Tuesday at 4 p.m. Eastern will ship the following Thursday for Friday delivery. Being that our refrigerated items are temperature sensitive the consignee must be present for delivery or the product will perish and no refunds will be issued. These terms are subject to change, we will call you if anything changes from the above.

Pallet Guidelines

Available ONLY for shipping to commercial addresses.

Wholesale Italian Food strives to use the better transportation companies in business. Our relationship with these carriers helps us to ensure on time deliveries and less accidental damage. If you decide to ship using our flat rate system all of the following guidelines will apply:

-Transit Time: Most orders are shipped within 1 business day Mon.-Fri.  Allow 2-6 business days from time of shipping for standard flat rate shipments to arrive.

Guideline #1: Wholesale Italian Foods includes the transportation from our door to your destination. In order to be eligible for our Flat rate system, your order must be delivered to a business address. We will withhold the right to cancel orders or to charge customers additional fee’s if this guideline is not met.

Guideline #2: Once your products have left our facility and are well on their way, the carrier will call to schedule an appointment for delivery

Guideline #3: After the date and time are agreed upon by both parties the consignee is required to accept the product at that time with no deviations. Under the tariff/rules from most Common Carriers it states that all loads will be delivered to the customer but will not be off loaded by the carrier unless requested. If requested, additional fees will apply and must agree to this by stating it on the delivery receipt that these fees will be paid by the consignee. It is in the customer’s best interest to unload the product themselves at no charge for these fee’s can be quite costly. In order to keep our shipping rates low, Wholesale Italian Foods absolutely will not pay these fee’s or any other fee’s that don’t fall into our standard delivery charges unless agreed upon before shipping or delivery. If a lift gate is required, please request this during the appointment scheduling process. Additional fee’s may apply.

Guideline #4: Please keep in mind that Wholesale Italian Foods can refuse delivery of your order until all additional fees are agreed upon with a Wholesale representative or delivering carrier.